frequently asked questions


faq_general_product General FAQ's

Who is Greenlife Water?

Greenlife Water is a Canadian-owned water filter rental company that provides service to Ontario residents and expanding regions across Canada. We install the industry leading 3-stage whole home filtration system that removes chlorine, disinfection by-products, many other contaminants, and delivers pure, filtered water to every tap in your home.

If I rent or buy a water filtration system, what happens if I move?

If you are thinking about moving or selling your home we have options for the transfer of your water filtration services.

Transfer of service to new homeowner(s):  You can transfer your existing service to the new homeowner by including the water filtration system as a rental item in the purchase and sale agreement (much like with a water heater).  When the sale of you home has been completed all that is needed is to provide a copy of the purchase and sale agreement along with the name and contact information of the new homeowner to Greenlife.  As long as you are moving within Greenlife Water’s service area we can provide you with service at your new residence.  Give us a call to find out about special offers for filtration services at your new residence.

Transfer of service to new residence:  You can transfer your existing service to your new home as long as your new place of residence is within Greenlife Water’s service area.  Give us a call to discuss this option and schedule the transfer of services.

Transfer of service to family or friend: We can accommodate transfers to family or friends provided the residence is within Greenlife Water’s service area and a Transfer of Agreement form has been completed.

What is Greenlife’s relationship with Enbridge?

For your convenience, your Greenlife Water charges will be on your Enbridge Gas Distribution bill. This allows us to offer customers a better price and reduce the hassle of getting another bill in the mail.