frequently asked questions


faq_contaminent Whole Home Water Filtration FAQ's

Does the Greenlife Water filtration system soften my water?

The Greenlife Water filtration system does not “soften” your water. Most people buy water softeners to reduce scaling on appliances and pipes caused by calcium in the water. With a water softener, the calcium ions are swapped with sodium ions because sodium doesn’t build up on pipes. When water passes through the Greenlife Water filtration system it changes the molecular structure of the calcium so that it is not as “sticky” and could reduce the amount of scaling you experience. Our water filtration systems do not replace a water softener if one is required due to hard water.  For hard water solutions our SimplySoft, salt free water softener is the preferred solution.

How easy is a whole home water filtration system to install?

Greenlife Water whole house filters install easily with the help of a Greenlife Water installer or a licensed plumber, and require no electricity or back-flushing. It installs where your water line enters your home — typically where your hot water heater is located. It can be installed inside or outside your home, and needs only be protected from extreme temperatures or direct sunlight. The system comes with everything you need for installation.

What maintenance is required for a whole home water filtration system?

The system requires very little maintenance: replace the pre-filters when you notice a drop in water pressure (about every six months to a year depending on the water in your area), and replace the media tanks according to the recommendation for your system.  You can replace the pre-filters yourself without a plumber or Greenlife Water installer’s assistance.  The process takes minutes. Read the quick instructions.

What are the benefits of a whole home water filtration system?

>Unlike single source water filtration (e.g., under counter systems), whole home water filtration systems are designed to be installed where water enters the home. This way every source of water in the house is purified. What many people don’t know is that our bodies absorb many more chemicals through our skin than we do from drinking a glass of unfiltered tap water. When taking a shower or bath, the hot water opens the skin’s pores, allowing even more absorption of chemicals to take place. Additionally, whole home water filters dramatically improve the air quality in your home by taking chemicals out of your water that normally would evaporate when cooking, using the dishwasher and cleaning your clothes.

How do I know when to change my water filter cartridge?

If you notice a change in your water pressure then it is time to change you pre-filter. Depending on your area and the amount of sediment in your water this could be anywhere from 3 months to a year. All our rental programs are included in our annual pre-filter mail-out program. If you require more frequent filter changes we have many options for you. In all cases we will make sure you receive a pre-filter whenever it needs changing.

What is a point of entry system?

The whole home water filtration system is installed at the point where the main water supply enters the home (the point of entry), delivering filtered water to all subsequent outlets.

What is a water softener?

A water softener is a system designed to remove/reduce calcium and magnesium from the water by exchanging it with sodium (or sometimes hydrogen or potassium). This is done through an ion exchange resin that alters the molecular structure of the calcium and magnesium from a divalent ion to a univalent ion, making the water “softer”. Softeners do not remove chemical contamination themselves, but softeners sometimes have a carbon filter working in conjunction with the softener to treat contamination.

What’s the science behind Greenlife Water’s whole home water filtration system?

The top tank of the Greenlife Water GLW-500 and GLW-1000 whole home water filtration systems contains a KDF-55 medium (A mixture of 55% copper and 45% zinc mineral alloy) for the reduction of chlorine and certain heavy metals*, as well as a crushed mineral filter stone to enhance the water’s pH and control scale* on internal plumbing. Both media are bacteriostatic*, which means they prohibit bacteria and algae from growing or developing within the system.

KDF stands for kinetic degradation fluxion, which is a redox filtration medium. KDF uses a unique combination of copper and zinc that creates an electrochemical reaction. During this reaction, electrons are transferred between molecules, creating new, harmless molecules and compounds. Free chlorine, for instance, is changed into benign, water-soluble chloride, which is then carried harmlessly through the water supply. Similarly, some heavy metals* such as copper*, lead*, mercury* and others, cling to the medium’s surface, thus being effectively removed from the water supply.

The bottom tank of the Greenlife Water GLW-500 and GLW-1000 whole home water filtration systems contains a carbonized coconut shell medium that reduces synthetic chemicals* and VOCs*.

How much chlorine does Greenlife Water’s whole home filtration system remove?

  • The GLW-500 reduces 99% of chlorine for 500,000 gallons.
  • The GLW-1000 reduces 99% of chlorine for 1,000,000 gallons.

Does the whole home water filtration system remove calcium?

No. The KDF medium in the top tank of these whole home water filtration systems changes the structure of calcium into a form of calcium called aragonite, which has trouble sticking to the inner walls of plumbing and therefore reduces the possibility of scale buildup in plumbing.

What are the flow rates of the Greenlife Water GLW-500 and GLW-1000 whole home water filtration systems?

  • The GLW-500 has a flow rate of 6.0 gallons per minute.
  • The GLW-1000 has a flow rate of 12.0 gallons per minute.

Will I experience a drop in water pressure after installing a Greenlife Water whole home water filtration system?

With the GLW-500, as long as your home is less than 4000 sq. ft. and you have 3-1/2 bathrooms or fewer, you should not experience any noticeable drops in pressure. If you have a larger home, the GLW-1000 system may be a better option or we can build a custom system to deal with the typical water capacity of your home.

Do the Greenlife Water whole home water filtration systems remove bacteria or viruses?

Yes, Greenlife Water recommends you have a Greenlife Water licensed technician or a licensed plumber install the system for you, to ensure that the system is installed properly. Since most licensed plumbers carry insurance to cover any damages caused by an installation error, having a licensed plumber install the system will give you the security and peace of mind that the work was done properly and that the installation is backed up by the plumbing company’s insurance plan. Not having the system installed by a Greenlife Water installer or a licensed plumber will void the warranty of the Greenlife Water whole home water filtration systems.